What is Conveyancing? Conveyancing is the legal process of transferring ownership of a certificate of title from one person (or entity) to another.

If you are buying or selling real estate, subdividing land, updating title details, registering caveats, easements, and removal of same – you should engage an experienced conveyancer! 

It is essential that you seek advice before signing a Contract – it is after all one of the biggest purchases you will make and involves, usually, a considerable sum of money. A conveyancer can ensure that your interests are protected by checking that the Contract has all the necessary detail you need and if it does not, they can look to amend the Contract on your behalf.

Our team are competent in many areas including but not limited to the following: 

  • Selling and buying property (residential, commercial, vacant land & investment property)
  • Transfers
  • Caveats
  • First Home buyers
  • Stamp duty concessions 
  • Updating a Certificate of Title
  • Creation of Easements
  • Adverse Possession claims
  • Subdivisions and Consolidations.
  • NICO subdivisions
  • Review and advice on Loan Agreements and Mortgage documentation

If you are looking to engage our services, you can complete our questionnaire which will provide us with all the relevant details to get your matter underway and ensure a smooth transaction. 

If you are a purchaser, please complete the Purchaser Questionnaire

If you are a vendor, please complete the Vendor Questionnaire

Upon completion, one of our team members will contact you.

Verification Of Identity Instructions

Our office is required to undertake a Verification of Identity (VOI) of all conveyancing clients. To make this process smooth and convenient for our clients, we have acquired the ability to undertake this at our office or alternatively we can do this remotely with you also, providing you have access to a smart phone or tablet. If you have a computer with a web cam you can also use this.

The following table outlines the common combinations of identity documents you can use:

Category 1

Australian Drivers Licence


Australian/ International Passport

Category 2

Australian Drivers Licence


Birth Certificate


Medicare Card

If you cannot provide the documents listed above, please see the 100-point identity verification table to ensure you provide the necessary documents.
If you cannot provide the documents listed above, please see the 100-point identity verification table below to ensure you provide the necessary documents.

100 Point Identity Verification Table

Primary Identity Document Points
Australian Passport
Australian Birth Certificate
International Passport
Australian Citizenship Certificate
Diplomatic/Refugee Documents
Secondary Identity Document Points
Current Australian Drivers Licence
Current Tertiary Education Photo ID
Public Employee Photo ID
Aviation/Maritime Security ID
Current Centrelink Card
Current Australian Licence or Permit
Department of Veterans Affairs Card
Reference from a Medical Practitioner
** Note: Your first secondary document will be worth 40 points and each additional document is worth 25 points.
Other Documents Points
Australian Marriage Certificate
Medicare Card
Australian Tax Office Assessment
Bank Statement/Passbook
Birth extract
Council Rates Notice
Credit/Debit Card
Electoral Roll Registration
Foreign/International Drivers Licence
Motor Vehicle Rego/Insurance Documents
Private Health Care Card
Content Professional or trade Association Card
Proof of Age Card
Property Insurance Papers
Seniors Card

Frequently Asked Questions

What is a VOI?

A VOI is a Verification of Identity and should be conducted during a face-to-face in-person interview between the Identity Verifier and the Person Being Identified.

Why is a VOI necessary?

The Land Titles Office requires a VOI to be completed on all conveyancing matters and legal matters associated with property for the prevention of fraudulent activity.

Why haven’t I been required to do this before?

Legislation and regulations are constantly changing with respect to a person’s security and protection of identity. This procedure is a recent change and therefore it may not have been in place on the previous occasion that you engaged our services.

How does it work?

We perform a VOI in one of two ways:

  • Using a program called IDfy, we will take a photo of you and your identity documents, which is sent to a secure server. Your documents are scanned through Government Databases to confirm their validity.  Facial recognition software is used to compare the photo taken of you, to the photos in your identity documents. Our office is then provided with an Identity Verification report which satisfies the legal requirements for confirming your identity.
  • If you cannot provide a passport or birth certificate, a VOI can be completed using a 100-point ID check.
What documents can I use?

We require all documents to be original documents.


Our clients most commonly find either of the following combinations of ID easy to provide:

  • Drivers Licence + Passport; or
  • Drivers Licence + Birth Certificate + Medicare Card


If you are not able to provide either of the above combinations, you will need to refer to the attached 100-point Identification table to ensure you are able to provide the required documents to meet legislative requirements.

Can I use a Driver License and Medicare card?

No, you cannot use these forms of identification on their own.  As you will note from the Identification table, these only equate to 65 points and you therefore need to provide further documents from the approved list.

My documents are expired, can I still use them?

We can accept a Passport that is expired, providing it is less than 2 years passed its expiration. All other documents MUST be valid.

Are my documents and details safe?

Yes. The Web based VOI is designed to ensure your documents are not physically stored in our office and are sent to a highly encrypted server. The server cannot be accessed by those who intend to commit fraudulent activity.

Do I need to make an appointment?

Yes, you should make an appointment to attend our office for a VOI.  You can call a member of our team to organise this for you.  If you already have a scheduled appointment to sign contracts or other documents, then we can do your VOI at that time.

How long does it take?

Depending on which process we need to use, a VOI should only take 5-10 minutes.  If you are providing in excess of three documents to support your identification, you should allow slightly more time.

What if I can’t make it into the office during office hours?

We can arrange your VOI using a remote process.  Please contact our office for further instructions.

I’m doing a remote VOI and I need help.

Please don’t feel alone, call our office and a member of our team will be able to support you through this process.

I need help or have further questions.

If you have any further questions please call our office, we are more than happy to help with any queries or discuss further.